w777 Terms and Conditions

1General Provisions

These terms and conditions ("Terms") apply to the w777 platform and all of its services. By visiting the w777 website, creating an account, or using any service, you are legally bound by these Terms.

w777 operates an online gaming and betting platform for users in Bangladesh, offering casino games, slots, sports betting, and live casino services. The platform provides full support in Bengali and supports Bangladeshi payment methods.

w777 reserves the right to change these Terms at any time. Users will be notified of significant changes via their registered email or through platform notifications. Continued use of the platform after any change will be taken as your acceptance of the updated Terms.

2Account Registration

To open an account on w777, you must complete the registration process and provide accurate information. Each person may hold only one account.

2.1 Registration Requirements

• You must provide your full name, date of birth, and a valid mobile number correctly.
• The information provided at registration must be verifiable and true.
• Only one account may be registered per mobile number or email address.
• Opening an account under someone else's identity or with false information is strictly prohibited.
• It is your responsibility to keep your account password confidential and secure.

2.2 Identity Verification

w777 may at any time request documents to verify the identity of an account holder. These may include a national identity card, passport, or birth registration certificate. If documents are not submitted within the specified time, the account may be suspended temporarily or permanently.

For more details about the verification process, please read our About Us and Platform Information page.

2.3 Account Security

If unauthorised access to your account occurs or your password is lost, notify the w777 support team immediately via live chat or email. Giving any other person access to your account is a violation of these Terms.

3Age and Eligibility

The minimum age to open an account on w777 and take part in any game or betting activity is 21 years. Anyone below this age is not permitted to register, and assisting anyone to create an account in violation of this age limit is also prohibited.

3.1 Age Verification

The date of birth provided at registration may be verified with official documents. If it is found that a user opened an account while under the age of 21, that account will be closed and any deposited funds may be forfeited.

3.2 Other Eligibility Conditions

• The user declares that they are of sound mind and are using the platform voluntarily.
• A person whose account has previously been closed or banned may not open a new account.
• w777 employees, partners, or their immediate family members may not play games or place bets on this platform.

4Deposits and Withdrawals

w777 supports Bangladesh's most popular mobile banking and bank transfer methods for financial transactions. All transactions are secured with SSL encryption.

4.1 Deposit Conditions

• Minimum deposit amount: ৳100.
• Accepted deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (Sonali Bank, Dutch-Bangla Bank, BRAC Bank, and other major commercial banks).
• You must use a payment method registered in your own name only.
• Deposits from third-party accounts are not permitted.

4.2 Withdrawal Conditions

• Minimum withdrawal amount: ৳1,000.
• The same methods are accepted for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer.
• Withdrawal processing normally takes between 5 and 30 minutes.
• Full account verification must be completed before a withdrawal can be made.
• If the wagering requirement on any active bonus has not been met, the withdrawal may be put on hold.

4.3 Suspicious Transactions

If any transaction appears suspicious, w777 has the right to review it and may request additional information if needed. If fraud or money laundering is detected, the account will be closed immediately and the related funds will be frozen.

5Bonuses and Promotions

New members on w777 receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. Before withdrawing this bonus, the total bonus amount must be wagered 20 times.

5.1 Welcome Bonus Example

For example, if you deposit ৳1,000, you will receive a ৳1,500 bonus and your total balance will be ৳2,500. To withdraw the bonus amount, you must wager ৳1,500 × 20 = ৳30,000. If you deposit ৳6,800, you will receive the maximum bonus of ৳5,000 and your total balance will be ৳11,800, with a wagering requirement of ৳5,000 × 20 = ৳1,00,000.

5.2 Bonus Usage Rules

• Bonus funds may only be used to play games on the platform and cannot be withdrawn directly.
• If a withdrawal is attempted before the wagering requirement is met, the bonus may be cancelled.
• Multiple bonus offers cannot be active at the same time unless specifically permitted.
• Any bonus offer not used within its specified time limit will expire automatically.
• w777 reserves the right to change, suspend, or cancel any bonus offer.

6Betting and Gaming Rules

All games and betting activities on w777 are conducted under specific rules. Each game has its own rules, which can be found in the game interface.

6.1 General Betting Rules

• A bet once accepted cannot be cancelled, unless the bet is void due to a system error.
• Minimum and maximum bet amounts are set separately for each game and market.
• w777 reserves the right to cancel any bet placed by taking advantage of erroneous odds or payouts.
• If manipulation or collusion is suspected, the relevant bets and account will be investigated.

6.2 Sports Betting

The sports betting section allows bets on cricket (including T20 World Cup, BPL, and IPL), football, and other sporting events. Any bet not accepted before the event starts will be considered void. In the case of live betting, bets accepted due to a delay or connection issue may be cancelled under certain circumstances.

6.3 Technical Issues

If any game or bet is left incomplete due to server problems, internet disconnection, or any other technical reason, the relevant transaction will be settled according to w777's logs.

7Account Suspension

In the following circumstances, w777 reserves the right to suspend or permanently close an account without prior notice.

7.1 Reasons for Account Closure

• Violation of any clause of these Terms.
• Registration with false or misleading information.
• Suspicion of money laundering or fraud.
• Abuse of the bonus system or manipulation.
• Operating multiple accounts.
• Registration while under 21 years of age.

7.2 Voluntary Account Closure

If you wish to close your account yourself, please contact the support team. Any pending withdrawals must be completed before the account is closed, and the wagering requirements on any active bonuses must be checked.

7.3 Self-Exclusion

If you feel that gaming is having a negative effect on your life, you may use the w777 Self-Exclusion feature. To learn more about this, please read our Responsible Gaming Guide.

8Security and Privacy

w777 gives the highest priority to protecting users' personal information. The platform uses SSL encryption technology to keep all data transfers secure.

8.1 Data Collection and Use

Personal information collected during registration and transactions is used only for platform operations, identity verification, and customer support. Information is not sold or transferred to third parties. However, in cases of legal obligation, information may need to be provided to authorities upon their instruction.

Full details about data collection and use can be found in our Privacy Policy, which explains cookies, data storage, and your rights in detail.

8.2 Account Security Responsibilities

• Use a strong password and change it regularly.
• Avoid logging in from public devices or Wi-Fi.
• Do not share your account login details with anyone.
• Never give your OTP or verification code to any third party.

9Responsible Gaming

w777 believes that gaming is a form of entertainment and should be enjoyed in a measured and responsible way. We are committed to protecting the mental and financial wellbeing of our users.

9.1 Limit-Setting Tools

The platform offers deposit limits, betting limits, session time limits, and a self-exclusion feature. You can use these tools to keep your gaming activity under control.

9.2 Support & Resources

If you or someone you know is suffering from a gaming addiction, please seek professional help. w777's support team is available 24/7 to assist in Bengali.

10Terms Changes

w777 reserves the right to amend these terms and conditions, in part or in full, at any time. Registered users will be properly notified before any changes take effect.

10.1 Notice of Changes

• For important changes, at least 7 days' notice will be given in advance.
• Notice may be sent by email, platform notification, or both.
• Continuing to use the platform after a change has taken effect means you agree to the new terms.
• If you do not agree to the new terms, you may complete your withdrawal before closing your account.

10.2 Emergency Changes in Special Circumstances

In the event of a technical error, security threat, or legal obligation, emergency changes may take effect without prior notice. Users will be informed of such changes as soon as reasonably possible afterwards.

11Limitation of Liability

w777 provides the platform on an "as is" basis. w777's liability is limited in the following matters.

11.1 Matters Outside Liability

• Loss of a game or bet due to internet disconnection.
• Inconvenience caused by issues with the user's own device.
• Uncontrollable circumstances (force majeure) such as natural disasters or national emergencies.
• Delays or technical failures by third-party payment providers.
• Outcomes resulting from the user's own financial decisions.

11.2 Service Continuity

w777 makes every effort to ensure uninterrupted service, however temporary disruptions may occur due to maintenance, upgrades, or unexpected technical issues. w777 will not be liable for any loss incurred during such periods.

12Contact & Support

If you have any questions or complaints about these terms or w777's services, please contact our support team.

12.1 Contact Methods

• Live Chat: Directly through live chat on the platform — active 24/7.
• Email: [email protected] — support available in both Bengali and English.

12.2 Complaints Process

For any dispute or complaint, contact the w777 support team first. Describe the issue clearly and attach any relevant screenshots or information. An initial response to complaints is generally provided within business hours.

12.3 Frequently Asked Questions

For quick answers to common questions about payments, bonuses, or your account, visit our frequently asked questions page, where you will find detailed explanations on a range of topics.